Customer Support
Our experienced support team is available to any member of your staff and for any type of problem, however small. Contact them by live chat, telephone or email.
Customer Training
Our training ensures your software implementation is as successful as possible. We offer ongoing free online training, support videos, help files and training manuals to any member of your staff as well as in-school training.
Customer Account Management
As a customer, you will be allocated a dedicated account manager to ensure you always get the most from the software.
Customer User Groups
Our free customer user group meetings give you the opportunity to meet key Derventio Education staff, hear about our upcoming developments, share your ideas and feedback and hear how other customers use the software.
Quality Assurance
Keeping all of our development in-house means that we can run our own quality assurance department. The team follows stringent, tried and tested processes before approving all our software for release to you.
Customer Advocacy Programme
This programme identifies customers who are developed users of the software and are happy to work more closely with us. If you are considering purchasing one of our products or are already a customer, we can put you in touch with a school like yours.
Bespoke Consultancy
Our experienced school leaders can support you with all aspects of performance management, professional development and school improvement planning and implementation. We work with you to devise the most appropriate consultancy for your needs.
